Case Study: Leicestershire County Council achieves secure, scalable, more efficient survey management with Snap Surveys' Snap WebHost in-house installation

Why Leicestershire County Council Uses Snap WebHost In-House Installation

Leicestershire County Council selected Snap Surveys’ Snap WebHost In-House Installation to administer and manage its online surveys. The council’s primary challenge was keeping survey data secure behind its own firewalls, avoiding subscription limits and extra costs as response volumes grew, and reducing reliance on its web team for survey publishing and updates.

Snap Surveys’ in-house Snap WebHost gave the council full control of data storage and survey administration while providing real-time analysis, branded URLs, associate manager accounts, save-and-return functionality and partial-response capture. As a result, Leicestershire County Council reports greater efficiency—handling more surveys with fewer resources, faster minor changes and broader result sharing—without incurring additional costs as response numbers increase.

Leicestershire County Council