Case Study: Endicott College Research Center achieves autonomous, scalable global survey administration and client reporting with Snap Surveys' Snap WebHost

Why Endicott College Research Center Uses Snap WebHost In-House Installation

Endicott College Research Center faced the challenge of administering large-scale accreditation and institutional surveys across different time zones and stakeholder groups while retaining full control over administration and branding. To meet these needs they chose Snap Surveys’ Snap WebHost, installed on their own servers, so they could run surveys for students, faculty, staff and parents worldwide while using their own web domain and maintaining autonomy.

By installing Snap WebHost in-house, Snap Surveys provided time-zone handling, customizable survey formats, client logins for real-time completion tracking, and PDF reporting—replacing a clunky legacy system. The solution enabled Endicott to reliably run an average academic-year load of ~60 New England schools (≈55,000 respondents) and 55 international schools (≈35,000 respondents), plus college course and evaluation surveys, improving flexibility, client access to progress, and streamlined reporting.

Endicott College Research Center

Michael Roberts

Research Operations Manager