Case Study: Seymour Research achieves accurate, rapid patient survey processing with Snap Surveys

Seymour Research processes 12,458 questionnaires with 99.9% accuracy using Snap Surveys

Seymour Research, market research specialists, faced the challenge of processing a high volume of paper survey replies for a CCG Patient Survey project that required both online and paper formats. They planned to use Snap Surveys software for the online portion but needed assistance from the vendor, Snap Surveys, to handle the data entry for the thousands of anticipated paper returns.

Snap Surveys implemented a solution where their team keyed, validated, and verified the 12,458 returned paper questionnaires with a high accuracy level of 99.9%. The final data file was delivered promptly, the day after the last batch was received. This efficient processing handled more than double the predicted number of returns, saving Seymour Research significant time and effort and allowing them to complete their project on time to a high standard.

Seymour Research