Case Study: Leeds Beckett University achieves streamlined student feedback collection and instant course reporting with Snap Surveys

Leeds Beckett University - Customer Case Study

Leeds Beckett University faced a slow, labour‑intensive process for collecting course and module feedback: thousands of students across 100+ modules were surveyed manually and results were exported to Excel for analysis, creating delays and risks to data reliability. Snap Surveys was engaged to streamline feedback collection, recommending their Snap WebHost online survey management system to replace the manual process.

Snap Surveys implemented Snap WebHost on the university’s servers with Grouped Questionnaires, personalised enrolment data, automated secure logins and reminder emails, and real‑time Smart Reports for staff. The solution required no extra development, included online training, and dramatically sped up reporting — staff could produce 100 course and module reports in just five minutes — improving security, scalability and staff efficiency.

Leeds Beckett University

Steve Jones

Principal Lecturer