Case Study: Redwood City Police Department reduces overtime and streamlines shift scheduling with Snap Schedule 365

Police Department Manages Overtime and Shift Scheduling More Effectively with Cloud-Based Employee Scheduling Software

The Redwood City Police Department was facing significant challenges in managing schedules for its 96 officers and numerous other personnel using inefficient Excel spreadsheets. This 24/7 operation required sergeants to spend approximately eight hours per week on a multi-step, manual scheduling and overtime bidding process. They sought a new solution to simplify this task and found Snap Schedule employee scheduling software.

By implementing Snap Schedule's cloud-based software, the department gained an intuitive, drag-and-drop scheduling system. The solution from Snap Schedule dramatically reduced scheduling time, allowing sergeants to create schedules six months in advance in just a couple of hours instead of eight hours per week. The overtime bidding process was streamlined from a week-long procedure to just five minutes, and officers gained mobile access to their schedules, improving communication and shift coverage.

Redwood City Police Department

Farley

Lieutenant