Case Study: Drakonim restores reliable outbound email delivery with SMTP2GO

SMTP2GO Keeps Outbound Emails Flowing For ISP Drakonim

Drakonim, a specialist UK Internet Service Provider, needed to quickly fix outbound email delivery after a bug in its own servers caused hundreds of thousands of spam emails to be sent, leading to its mail being marked or blocked for all customers. The company also wanted a better way to support authentication features like DKIM and improve reliability for its outbound mail service.

SMTP2GO provided the outbound email service Drakonim used for its customers, along with fast technical support to get a test system running in 10 minutes. Within 24 hours, Drakonim had moved key customers to SMTP2GO with no stress, and the service has performed flawlessly since. SMTP2GO also gave Drakonim better reporting and a noticeable reduction in rejected emails, helping restore email flow and improve deliverability.

Drakonim

David Christy

Principal Technical Person