Case Study: Valarie Jerome Optometrists improves patient communication with SMTP2GO

How SMTP2GO Helped Their Business During The Covid-19 Pandemic

Valarie Jerome Optometrists, an independent private opticians in Newbury, UK, needed a better way to contact patients during the Covid-19 pandemic, especially as many people were working from home and hard to reach by phone. The business wanted to send reminders for appointments and notify patients when glasses were ready, and it looked for an email-to-text service from SMTP2GO that could integrate with its patient management software, Flex by Optinet.

SMTP2GO provided an easy-to-use email-to-text solution that integrated smoothly with Flex by Optinet and was straightforward to onboard. The switch from phone calls to text messages saved time, improved convenience for patients, and made communications quicker and easier to see, helping Valarie Jerome Optometrists adapt effectively during the pandemic.

Valarie Jerome Optometrists

Valarie Jerome

Owner and Optometrist