Case Study: MYDB achieves reliable email delivery and fast support with SMTP2GO

Helping Customers Switch To SMTP2GO

MYDB, a UK web development business that manages sites and email communications for clients including the Institute of Sports & Remedial Massage (ISRM), was struggling with unreliable SMTP delivery: messages were being bounced because the sender IP was blacklisted, support from their previous provider took days, and setting up an "own domain" sending option failed. Seeking reliable service, MYDB evaluated providers and tried SMTP2GO's SMTP service.

SMTP2GO provided an easy-to-set-up test account, immediate knowledgeable online support, and a working "own domain" sending feature after a brief configuration tweak. With SMTP2GO’s intuitive control panel and 30-day reporting, MYDB can quickly identify issues, deliver urgent ISRM updates and member messages reliably, and has seen dramatically faster support response and improved deliverability since switching to SMTP2GO.

MYDB

Martin Docherty

Owner