Case Study: KMD achieves better mainframe transparency and cost control with SMT Data ITBI

Cost control and charge back in a shared mainframe environment

KMD A/S, one of Denmark's largest IT companies, faced the challenge of managing its mainframe capacity with an aging, homegrown system. This created a dependency on specialized internal staff, limited data access, and made it difficult to control costs and allocate them to internal business units and customers. To address this, they partnered with vendor SMT Data to implement its IT Business Intelligence (ITBI) for z/OS solution, seeking to gain control over capacity usage and reduce costs.

By implementing SMT Data's ITBI solution, KMD gained a single source of truth for capacity data, enriched with business context. This provided broad transparency, enabling fact-based cost allocation and improving dialog with both internal developers and outsourced clients. The results included significant mainframe cost savings within the first year, a sharp reduction in capacity-related incidents, and more stable operations, leading to improved customer satisfaction.

KMD A/S

Henrik Tonnisen

Capacity Manager