Case Study: Coop achieves fact-based IT optimization with SMT Data

Coop - Customer Case Study

Coop, Denmark's largest supermarket chain, faced the challenge of optimizing its IT performance to balance cost-effectiveness with the need to support its core business effectively. The retailer needed to move from reactive assumptions to a fact-based approach, especially as its mainframe operations were fully outsourced. To achieve this, Coop partnered with vendor SMT Data to maximize the value of its existing IT Business Intelligence (ITBI) solutions.

SMT Data implemented a Managed Services solution to provide continuous optimization of Coop's IT environment. This collaboration resulted in complete transparency across all IT parameters and delivered significant cost reductions, including an immediate 10% savings on the total MIPS count for the mainframe, which paid for the investment in a few months. The solution was later extended to their Windows environment with equal success. SMT Data's expertise enabled Coop to have constructive, fact-based dialogues with its outsourcing partners, eliminating guesswork and ensuring ideal cost and performance balance at all times.

Coop

Leon Bredo Jensen

Head of IT-Operations