Case Study: NAWMA achieves faster, more effective waste collection reminders with SMSGlobal

NAWMA improves SMS delivery rates and saves time with SMSGlobal

The Northern Adelaide Waste Management Authority (NAWMA) faced challenges with a previous bulk SMS provider that was difficult to use, lacked local support, and was too expensive. Seeking an easy-to-use and affordable platform with local support for sending service reminders to residents, NAWMA chose SMSGlobal as their preferred provider to utilize its MXT SMS messaging platform.

By implementing SMSGlobal's solution, NAWMA significantly improved its SMS delivery rates and saved considerable staff time. The effective waste collection reminders sent via SMSGlobal drastically reduced the number of times residents missed their collections. The organization found the pricing very reasonable and integrated SMSGlobal with another work platform, resulting in a highly efficient system that was also adopted by their other platform's provider.

Nawma, the Northern Adelaide Waste Management Authority