Case Study: Century 21 boosts real estate engagement with SMSGlobal

Century 21 boosts SMS open rates to 98% with SMSGlobal

Century 21, a real estate agency, faced the challenge of effectively reaching and engaging clients and prospects in a highly competitive digital environment where traditional communication methods like email were becoming less reliable. To conquer their goals and build meaningful relationships, they partnered with vendor SMSGlobal to implement its SMS and MMS marketing services.

The solution implemented by SMSGlobal enabled Century 21 to send high-open-rate text messages for a variety of uses, including sending property photos (MMS), automating replies, streamlining open house sign-ins, and scheduling property showings. This allowed for faster, more personal communication with buyers, renters, and landlords. As a result, SMSGlobal helped Century 21 achieve a higher level of customer engagement and ROI by ensuring their important messages were received and read promptly, leveraging the 98% open rate of SMS.

Century 21