Case Study: Ada Mary A'Beckett Children's Centre keeps families informed and connected with SMSGlobal

Ada Mary A'Beckett Children's Centre boosts family communication with SMSGlobal using 98% open-rate SMS

Ada Mary A'Beckett Children's Centre, a childcare center in Port Melbourne, sought to improve its family communications and compliance management. The center partnered with vendor SMSGlobal and leveraged its MXT platform to send timely SMS alerts and reminders to families.

SMSGlobal's solution enabled the center to send bulk SMS for critical updates, including emergency alerts during an earthquake and COVID-19 notifications. This resulted in a 98% open rate for messages and a 209% greater chance of response compared to other channels. The use of SMS surveys also provided valuable data to improve the customer experience, making SMSGlobal's service a reliable and effective communications tool.

Ada Mary A'Beckett Children's Centre