SMS-Magic
16 Case Studies
A SMS-Magic Case Study
Stork Driver, a fast‑growing company that leases cars to rideshare drivers, needed a better way to reach mobile, text‑savvy prospects and manage operations than email or a non‑integrated texting tool. After evaluating options, the company adopted SMS‑Magic’s Salesforce‑integrated messaging platform (including Desktop, MMS and voice/VOIP capabilities) to replace its prior solution and eliminate the inefficiency of switching between systems.
SMS‑Magic delivered a conversational SMS solution with bulk, automated and triggered messaging, MMS for license uploads, and single‑number voice/text integration tied directly to Salesforce. The result was noticeably higher lead and client engagement, faster issue resolution and improved staff productivity — Stork Driver now handles 40–60 new leads weekly with automated nurturing, sends 50–60 monthly inspection reminders, and has scaled its fleet from about 25 cars to roughly 400 while growing the business.
Steven Shapiro
CEO