Case Study: Tacoma Injury Law Group achieves paperless, faster matter intake — opens new matters in minutes with Smokeball

With Smokeball, personal injury firm accomplishes critical tasks in minutes — not days

Tacoma Injury Law Group, a 35-year personal injury firm in Tacoma, WA with 11 employees (three attorneys, five paralegals and four admins) and roughly 300 active cases, faced a major shift from decades of paper-based files to a fully paperless practice. To achieve streamlined document management, a single source of truth per matter, and more efficient workload handling, the firm selected Smokeball’s practice management software as its technology partner.

Smokeball was implemented firmwide to save every document, form and communication directly to each matter and to integrate with Microsoft Word, Excel and Outlook, eliminating printing and program-switching. The result: matters are created and populated in minutes rather than days, team visibility and task transfers improved, key dates are tracked via calendaring, and stationery and paper use dropped dramatically. Tacoma Injury Law Group continues to work closely with Smokeball for updates and training, enabling faster case starts and more efficient caseload management.

Tacoma Injury Law Group

Sara Wood

Office Manager