Case Study: The Crannell Law Group boosts efficiency by 3–5x with Smokeball

The Crannell Law Group builds a 99% digital practice and boosts efficiency 3–5x with Smokeball

The Crannell Law Group, a personal injury firm, faced unsustainable operational and malpractice risks from managing a growing practice with fragmented systems and physical paperwork. To overcome this challenge, they implemented the Smokeball case management software as their central operational solution.

By using Smokeball, the firm transformed into a 99% digital practice, gaining remote access to files, automated client messaging, and custom case workflows. The implementation of Smokeball's tools, including Archie AI for litigation preparation, made the firm 3-5 times more efficient, allowing them to serve more clients while preserving work-life balance.

The Crannell Law Group