Case Study: Strohschein Law Group improves client service and efficiency with Smokeball

Strohschein Law Group streamlines 14-person practice with Smokeball

Strohschein Law Group, an estate planning firm with 14 employees, faced significant challenges in organization and communication as it rapidly scaled from a solo practice. The growing staff struggled to track emails, documents, and client communications efficiently, creating a risk to their high-quality client service. Owner Linda Strohschein sought a long-term practice management software solution to address these growing pains and chose Smokeball.

Implementing Smokeball provided a centralized, easy-to-use system that streamlined document creation and improved internal collaboration. The solution eliminated the need for physical file storage and allowed the team to access case files remotely. Most importantly, Smokeball's features, like the Daily Digest, ensured the firm could continue responding to clients in a timely manner despite their increased caseload, dramatically increasing the firm's overall efficiency.

Strohschein Law Group