Case Study: Reagan, Melton & Delaney boosts document automation and firm efficiency with Smokeball

Reagan, Melton & Delaney cuts document creation from over 1 hour to 15 minutes with Smokeball

The customer, Reagan, Melton & Delaney, L.L.P., a family law firm, faced challenges with collaboration and organization as they grew. They used numerous disconnected tools, leading to difficulties with manual email filing, document versioning, and managing communication across different case types. They sought a comprehensive practice management solution from a vendor like Smokeball that could fully integrate into their firm and provide robust customer support.

Smokeball provided an all-in-one solution featuring seamless document automation, management, and email integration. The implementation included extensive onboarding support to transfer over 178,000 documents. The results were significant, with document creation time reduced from over an hour to under 15 minutes. Smokeball simplified collaboration and provided a universal database search, leading to increased efficiency across the entire firm.

Reagan, Melton & Delaney, L.L.P.