Case Study: Ramos & Santiago boosts caseload and profitability with Smokeball

Ramos & Santiago saves 20-30 minutes per document with Smokeball

Ramos & Santiago, P.C., a general practice law firm, struggled to manage a wide variety of cases with a paper-based system that hindered remote work and productivity. They needed a solution to organize their caseload and provide visibility into their practice. To address this, they implemented the case management software from Smokeball.

By using Smokeball, the firm streamlined client communication and document management through integrations with Microsoft Outlook and Word. The software’s automatic time tracking and document automation saved hours per week, while its reporting features provided data that allowed the firm to adjust its fee structure and increase revenue. As a result of implementing Smokeball, the firm became more efficient and organized, enabling them to significantly increase their caseload.

Ramos & Santiago