Case Study: Key Law Office achieves 98% collections with Smokeball automation

Key Law Office boosts collections to 98% with Smokeball

Key Law Office, a family law firm, faced challenges with inefficient billing processes, low collection rates, and constant client communication interruptions. To overcome these administrative burdens, they implemented the Smokeball legal practice management software.

Using Smokeball's automation tools, including automatic evergreen retainer replenishment and a client portal, the firm streamlined its billing and communications. This solution dramatically increased their collection rate to 98%, substantially cut down on administrative work, and improved client transparency while protecting staff time for a better work-life balance.

Key Law Office