Smokeball
112 Case Studies
A Smokeball Case Study
Generation Law, an estate planning firm in Illinois, faced significant challenges after a failed implementation of new legal practice management software in 2020. The technologically unstable system caused staff frustration, hindered work management, and made billing a chore, creating a vulnerable situation for the firm. This prompted them to seek a new vendor, Smokeball, for their legal case management needs.
By implementing Smokeball, Generation Law gained a system with easy billing, efficient workflows, and insightful reporting. The migration was fast and efficient, resulting in no loss of staff and a dramatic increase in productivity. As a direct result of using Smokeball, the firm was able to increase the number of client work hours their attorneys complete each day, providing a solid foundation for informed decision-making and future growth.