Smokeball
112 Case Studies
A Smokeball Case Study
The Coogan Gallagher Law Firm, a personal injury practice, faced challenges with inefficient manual processes like printing emails for filing and dealing with inaccurate document versioning. Their previous clunky and non-intuitive practice management software was largely abandoned by staff. This led them to seek a better solution from the vendor Smokeball.
By implementing Smokeball's cloud-based platform, the firm gained critical email integration, calendaring, and Microsoft 365 workflows. This allowed for seamless remote work and created a collaborative environment. The solution from Smokeball had a measurable impact, making founding partner Jim Coogan 50% more productive and saving an estimated 2.5 days per week. Administrative tasks that once took an hour were reduced to just five to ten minutes.