Case Study: Boyd & Kummer LLC achieves streamlined case management and document automation with Smokeball

Boyd & Kummer LLC - Customer Case Study

Boyd & Kummer LLC, a two‑attorney boutique litigation firm in Chicago, was frustrated by a case management system that made tracking documents, emails and client information slow and error‑prone. Seeking a better workflow, they adopted Smokeball’s case management software—drawn to Smokeball’s tight integration with Microsoft Word and Outlook—to replace a cumbersome process of switching between Outlook, Word and their old system.

Smokeball integrated Outlook and Word with the firm’s matter and template library, automatically capturing sent/received emails, populating forms and generating documents in seconds, and centralizing client communications. The result was immediate: attorneys could focus on substance rather than process, reduce time spent on document and email management, and turn Smokeball into an all‑in‑one system that materially improved the firm’s efficiency and day‑to‑day practice.

Boyd & Kummer LLC

Scott Kummer

Boyd & Kummer LLC