Case Study: Berg & Berg Law Firm gains time and smoother legal operations with Smokeball

Berg & Berg Law Firm saves time and keeps 7 employees in sync with Smokeball

Berg & Berg Law Firm, a personal injury practice in Chicago, faced significant challenges with their in-house case management system, leading to a lack of faith in their technology, digital clutter, and inefficiency. Seeking a more reliable solution, they turned to the legal software vendor Smokeball to regain control and improve organization.

By implementing Smokeball's platform, which included Workflows and seamless Outlook integration, the firm established a single source of truth. This solution proved critical when an attorney was injured, as the software allowed staff to keep all matters moving and avoid missed deadlines. The results provided Berg & Berg with increased visibility into cases, the flexibility to work remotely, and quantifiable cost savings from reduced paper use. Most importantly, Smokeball gave the attorneys more time to focus on their clients.

Berg & Berg Law Firm