Case Study: Law Offices of Yale Lewis achieves 400% more new client leads and 30% case volume growth with Smokeball

How a family law firm has multiplied new client leads and increased their case volume by 30% with Smokeball

The Law Offices of Yale Lewis, a four‑person Family & Tribal law firm in Seattle, faced a paper‑heavy, inefficient practice—one paralegal managed up to 40 matters using binders and a six‑drive server. Remote work during COVID exposed those limitations and led the firm to adopt Smokeball case management and intake tools to modernize their workflows.

Smokeball centralized matter information, introduced LeadPro intake forms, added Kenect texting integration, and enabled automatic time tracking. As a result, the firm saw a 400% increase in completed intake forms, saved roughly 40 minutes per new client intake, doubled its support staff, improved billing accuracy, and increased case volume by about 30%, allowing the Law Offices of Yale Lewis to handle significantly more business and collect fees faster.

Law Offices of Yale Lewis

Lisa Leon-Guerrero

Paralegal & Office Manager