Case Study: Bernicky Law Firm achieves eight-person growth and improved client communication with Smokeball

A solo practitioner grows into an eight-person firm using Smokeball’s client communication and automation features

Bernicky Law Firm, a general practice based in Naperville that grew from a solo practitioner into an eight‑person firm, needed a more sophisticated practice-management solution than Word and Excel. The firm found those early systems—“glorified Dropbox” tools—didn’t support integrated business operations, calendaring, secure client communication or automation, so Bernicky Law turned to Smokeball for client communication and document automation capabilities.

Smokeball’s Microsoft 365 integration, document automation and Communicate encrypted messaging gave Bernicky Law organized calendaring and email, one‑click generation of large documents (e.g., 25 pages ready instantly), and secure client and internal messaging with task creation. Using Smokeball, the firm improved productivity, scaled from one to eight attorneys, services more clients, and realizes cumulative time savings from upfront automation investments that enhance the overall client experience.

Bernicky Law Firm

James Bernicky

Managing Attorney