Case Study: Coogan Gallagher Law Firm achieves 50% greater productivity with Smokeball

Founding partner Jim Coogan is 50% more productive with Smokeball and can’t imagine work without it

Coogan Gallagher Law Firm, a five-person personal injury firm in Park Ridge, IL, was slowed by a clunky, non–law-firm‑tailored practice management system that forced staff to print emails, manage paper files, and deal with document versioning. Founding partner Jim Coogan evaluated alternatives and adopted Smokeball’s practice management software to replace the abandoned system and better support remote work.

Smokeball delivered a cloud‑based, locally installed solution with email integration, calendaring, workflows and Microsoft 365 integration, enabling easy remote collaboration and removing dependence on a file server. As a result, Coogan Gallagher reports being at least 50% more productive, cutting routine administrative tasks from about an hour to 5–10 minutes, gaining more than two extra workdays per week, and handling substantially more cases.

Coogan Gallagher Law Firm

Jim Coogan

Founding Partner