Case Study: Murphy Legal achieves seamless, paperless multi-office collaboration with Smokeball

A 16-person, multi-office firm works like they’re all in the same office thanks to Smokebal

Murphy Legal, a 16-person, multi-office PI & Insurance Defense firm, faced growing inefficiency from paper-based processes and a need to enable remote work across attorneys located nationwide. COO and Lead Paralegal Kristie Giesenschlag selected Smokeball and its legal practice management software to provide a single source of truth, document automation, and visibility into everyone’s work regardless of location.

Using Smokeball’s platform — including document automation, AutoTime, the mobile app and client portal — Murphy Legal cut motions to compel from three hours to under 1.5 hours, shortened billables review from a full week to two days a month, eliminated drawn-out billing disputes, and enabled attorneys to capture time/expenses and send real‑time notes and photos from the field. The result: retained staff, seamless remote and in‑office collaboration, improved efficiency and accuracy, and more time to focus on client and team well‑being.

Murphy Legal

Kistie Giesenschlag

COO & Lead Paralegal