Case Study: Mishak Law achieves 11x faster document creation and 90% fewer unpaid invoices with Smokeball

Smokeball’s automation features revolutionize an Ohio family law firm

Mishak Law, a nine‑person family and criminal law firm in Greater Cleveland, faced inefficient document creation and a billing imbalance—managing attorney Matt Mishak was recording 60% of the firm’s billables while attorneys and paralegals struggled to capture time. Their previous provider lacked true conditional document automation and smart functionality, so Mishak Law selected Smokeball to modernize intake, document generation, time capture, and billing.

Smokeball’s document automation, customizable intake forms, workflows, automated time tracking, billing reports with retainer threshold alerts, and LawPay integration automated cases end‑to‑end. As a result Smokeball helped Mishak Law’s paralegals create documents an estimated 11x faster, decreased unpaid invoices by 90%, aligned billables to reflect all nine staff (rather than 60% under Matt), sped collections, and freed staff to focus on client care.

Mishak Law

Matt Mishak

Managing Attorney