Smokeball
57 Case Studies
A Smokeball Case Study
Martinez Law Firm, a seven-person Florida real estate practice led by Cristen Martinez, faced growing pains as caseloads and staff expanded: case work was tracked in Excel, leadership lacked visibility into team work, and delivering consistent client care became difficult. They chose Smokeball’s project and practice management platform—with Outlook integration, automation and workflows—to centralize matters and improve operational control.
Smokeball implemented document automation, workflows and firm Insights/reporting so emails, templates and checklists are saved to the right matters and tasks are visible across the team. The result: document preparation time cut by more than 50%, repeated monthly revenue records even with one fewer attorney, significant time savings, better staff training and stronger client service thanks to the visibility Smokeball provides.
Stephanie Gibson
Chief Operating Officer