Smith.ai
71 Case Studies
A Smith.ai Case Study
Upsmith, a staffing and workforce development firm, faced a challenge in a competitive labor market: they needed to quickly screen and engage a high volume of job candidates to fill open roles for their clients. Their internal team was unable to handle the volume of vetting calls required to meet demand. To address this, they partnered with Smith.ai and used its Outreach Campaigns service.
Smith.ai implemented a solution using its live agents to make outbound calls to prospective job seekers. These agents screened candidates based on Upsmith's qualifications and advanced the best fits in the hiring process. This allowed Upsmith's internal team to focus on the most qualified candidates, significantly improving their speed-to-lead and creating more efficient hiring workflows. The partnership helped Upsmith operate more efficiently and better nurture new job candidates.