Smith.ai
29 Case Studies
Case Study: The Radio & TV Entertainment AM/FM Podcast Show achieves 24/7 call answering and appointment booking with Smith.ai
A Smith.ai Case Study
The Radio & TV Entertainment AM/FM Podcast Show - Customer Case Study
The Radio & TV Entertainment AM/FM Podcast Show, a multimedia business led by Yolanda Nollie in Winter Park, Florida, was growing quickly and struggling to keep up with constant calls from talent, bookers, and advertisers. The team needed a way to stay responsive without spending so much time on the phone, so they turned to Smith.ai for help with professional virtual services, including outbound calls and appointment setting.
Smith.ai implemented 24/7 phone answering with appointment booking, conference call coordination, CRM call notes, instant email summaries, and call notifications. As a result, Yolanda felt like she had a receptionist in her own office, and Smith.ai helped the show handle calls professionally while saving time and supporting business growth; the customer also said they would not change a thing about the service.
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The Radio & TV Entertainment AM/FM Podcast Show
Yolanda Nollie
The Radio & TV Entertainment AM/FM Podcast Show