Case Study: Sibus Law Group boosts lead response and intake efficiency with Smith.ai

Sibus Law Group - Customer Case Study

Sibus Law Group, a family law firm, was facing challenges with their previous answering service, which failed to provide the detailed call summaries they needed. This lack of information hindered their efficiency in handling new leads and client communication. Seeking a higher quality and more affordable solution, they turned to the virtual receptionist service from Smith.ai.

Smith.ai implemented its 24/7 virtual receptionist service to handle calls, conduct intake, and schedule appointments for the firm. The solution provided detailed email summaries of every call, which staff could directly input into their case management system, saving significant time. By extending their availability to 24/7, Smith.ai helped Sibus Law Group update their Google Business profile, which resulted in a measurable increase in new leads and allowed the firm to schedule client meetings much faster.

Sibus Law Group, APC

Sara Kelley

Sibus Law Group