Case Study: Right Law Group achieves 95% lead funnel automation with Smith.ai Live Chat

Right Law Group automates 95% of lead capture with Smith.ai

Right Law Group, a criminal defense law firm started by Alexis Austin, faced the challenge of quickly building a new client base from scratch while managing all the responsibilities of launching a new practice. They needed to capture and qualify web leads faster to drive immediate revenue growth and turned to Smith.ai for its Live Chat service.

Smith.ai implemented its 24/7 live staffed web chat to capture and nurture potential clients. This solution automated the lead intake process, allowing the firm's founder to focus on billable work. As a result, Smith.ai helped Right Law Group automate 95% of its lead funnel, from first contact to securing an appointment, significantly accelerating the firm's client acquisition and growth.

Right Law Group