Smith.ai
71 Case Studies
A Smith.ai Case Study
Persevus, a direct placement recruiting firm, faced the challenge of managing high growth and balancing administrative duties with core recruiting tasks. This prevented the small business from operating at peak efficiency. To address this, owner Alex McFarland turned to Smith.ai for their virtual receptionist services to handle call answering and take messages.
Smith.ai implemented a solution that provided 24/7 call answering and evolved to include deep integrations and AI-driven workflows. This allowed Persevus to automate processes like appointment scheduling, candidate screening, and client intake. The results included increased responsiveness, expanded placing capacity, and revitalized productivity rates. Persevus found significant value in Smith.ai's services, allowing them to grow candidate throughput without increasing headcount.