Case Study: O'Connor Cadiz Accident & Injury Law achieves 24/7 call coverage and faster intake with Smith.ai AI Receptionist

O'Connor Cadiz Accident & Injury Law captures every call with Smith.ai's 24/7 AI Receptionist

O'Connor Cadiz Accident & Injury Law, a personal injury law firm based near Chicago, faced significant challenges with missed calls due to limited staff and a lack of after-hours coverage. This was causing the firm to lose potential revenue from new clients. The firm turned to Smith.ai for a solution, initially utilizing their Virtual Receptionist service.

Smith.ai implemented its AI Receptionist, providing the firm with 24/7 customizable call handling. The solution successfully captured every call, eliminating missed opportunities and saving the firm valuable time on intake. The AI was so natural that callers, including fellow attorneys, often did not realize they were not speaking to a human. Smith.ai's service ensured a professional and seamless client experience, which the firm owner considers a necessary investment for growth.

O'Connor Cadiz Accident & Injury Law