Case Study: Lifeguarding Legacies achieves zero missed high-value calls with Smith.ai

Lifeguarding Legacies never misses high-value calls with Smith.ai’s 24/7 receptionists

Lifeguarding Legacies, an estate planning law firm, was struggling with missed inbound calls from potential clients while its attorney, Heidi Thompson, was focused on existing work. This led to a loss of potential revenue and client opportunities. To address this challenge, the firm turned to Smith.ai for its virtual receptionist service.

Smith.ai implemented a 24/7 phone answering solution that handled call screening, appointment booking, and spam blocking. This allowed Heidi Thompson to focus on her work uninterrupted, improving her efficiency and productivity. As a result, Lifeguarding Legacies no longer misses high-value calls, improves first impressions, and has increased its client conversion rates.

Lifeguarding Legacies