Case Study: Lawfecta achieves 24/7 lead capture and better work-life balance with Smith.ai

Lawfecta - Customer Case Study

Lawfecta, a virtual legal staffing company led by Stacey Lake, needed a way to stop missing calls after hours and on weekends without adding pressure to the team. They turned to Smith.ai for virtual receptionist and call answering services to support around-the-clock client engagement.

Smith.ai set up a customized call handling plan with 24/7 phone answering, after-hours coverage, lead screening, intake, appointment booking, and spam blocking. As a result, Lawfecta captured more qualified leads, especially after hours, improved conversions from those leads, and gained a much better work-life balance by not having to stay available at all times.

Lawfecta

Stacey Lake

Lawfecta