Case Study: Idaho Beef boosts order taking and call coverage with Smith.ai

Idaho Beef handles 25M+ calls with Smith.ai

Idaho Beef, a supplier of high-quality bulk beef, needed to provide professional customer service and order-taking support without the significant expense of a full-time, in-house department. The company turned to Smith.ai for its virtual receptionist service to handle inbound calls and manage sales orders.

By implementing Smith.ai's team of trained virtual receptionists, Idaho Beef was able to answer all customer calls, process more orders, and provide 24/7 support. The solution was affordable and allowed the in-house expert to focus on more complex questions. The owner noted the service was polite, professional, and enabled his small business to stay up-to-date with the latest technology.

Idaho Beef