Case Study: Haskins & Co. qualifies more leads with Smith.ai

Haskins & Co. filters 100+ law firm leads with Smith.ai

Haskins & Co., a law firm marketing agency, faced the challenge of managing a high volume of inbound inquiries and cold calls, which consumed valuable time that could be spent serving their demanding clients. To ensure new business was handled correctly and important clients could always reach them, they needed a true gatekeeper for their communications. They turned to the vendor Smith.ai for its virtual receptionist and live chat services.

By implementing Smith.ai's 24/7 lead screening and routing solution, the agency's calls and chats were professionally addressed and filtered by priority. This allowed the team to focus on creative work while Smith.ai acted as the face of their business. The solution provided measurable time savings for the business owner and enabled more successful client campaigns by ensuring no opportunity was missed. David Haskins was so impressed with the results that he began recommending Smith.ai to his own law firm clients.

Haskins & Co