Case Study: Express Legal Funding achieves 6X business growth with Smith.ai

Express Legal Funding grows 6X with Smith.ai

Express Legal Funding, a legal financing company, faced the challenge of needing prompt responsiveness to leads while managing business growth without overwhelming their internal team. They turned to Smith.ai for a comprehensive solution, utilizing their outsourced virtual receptionist services including 24/7 phone answering, live website chat, and outbound calling campaigns.

By implementing Smith.ai's services, Express Legal Funding gained a reliable, scalable sales machine that handled intake and qualification. The results were significant; the company more than tripled the number of law firms they served and saw a sixfold increase in the total funding provided. Smith.ai's detailed intake forms and excellent call handling were directly credited for this accelerated growth and for helping avoid costly mistakes.

Express Legal Funding