Case Study: Dallo Law reclaims 10 hours per week with Smith.ai virtual receptionists

Dallo Law reclaims 10 hours per week with Smith.ai

Dallo Law, a Michigan-based criminal defense, immigration, and cannabis law firm, faced significant disruptions from high call volumes and spam. These interruptions were pulling the small, growing team away from their critical billable client work. To address this, they turned to the vendor Smith.ai for its virtual receptionist service.

By implementing Smith.ai's 24/7 live answering, spam blocking, appointment scheduling, and payment collection services, Dallo Law immediately reclaimed valuable time. The solution saved the firm an estimated 10 hours per week, allowing staff to focus on higher-value tasks like marketing and client follow-up. This measurable impact on efficiency contributed directly to the firm's growth, enabling it to expand from two to five employees. Smith.ai provided the professional call handling that allowed the team to focus on their core legal work.

Dallo Law