Case Study: Convert It Marketing achieves a 122% increase in captured calls with Smith.ai

Convert IT Marketing boosts captured calls by 122% with Smith.ai

Convert IT Marketing, a marketing agency specializing in generating leads for small law firms, faced a challenge. Their clients were missing a significant number of high-quality inbound calls, losing an estimated one-third of the leads the agency worked hard to produce. They partnered with Smith.ai to solve this problem of unanswered calls and lost opportunities.

Smith.ai provided 24/7 virtual receptionist services to answer all inbound calls for Convert IT Marketing's clients. This solution, integrated with call tracking from CallRail, resulted in a 122% increase in captured calls, bringing the answer rate to virtually 100%. This measurable impact led to higher client satisfaction, increased spending, and lower churn for the agency.

Convert IT Marketing