Case Study: Colorado Snoring and Sleep Apnea Center saves 30 hours per month with Smith.ai

Colorado Snoring and Sleep Apnea Center saves 30 hours a month with Smith.ai

Colorado Snoring and Sleep Apnea Center, a healthcare provider, faced a significant challenge when it was required to transition to a hybrid workforce due to the pandemic. This shift disrupted their operations and made it difficult to manage patient intake calls efficiently. To help maintain normalcy and improve workflows, they turned to Smith.ai for its virtual receptionist services.

By implementing Smith.ai's 24/7 call answering and intake services, the center's staff saved at least 30 hours per month that had previously been spent on lengthy patient coordination calls. This solution from Smith.ai allowed the staff to focus on essential work and patient care, resulting in greater efficiency and strengthened patient relationships during a major business disruption.

Colorado Snoring and Sleep Apnea Center