Case Study: Colorado Snoring and Sleep Apnea Center saves 30 hours per month with Smith.ai

Colorado Snoring and Sleep Apnea Center - Customer Case Study

Colorado Snoring and Sleep Apnea Center, a healthcare provider in the Denver area, had to shift from a traditional in-office setup to a hybrid workforce during the coronavirus pandemic. To keep up with patient calls and intake while administrative staff worked remotely, the center turned to Smith.ai and its virtual receptionist services.

Smith.ai provided 24/7 phone answering, warm transfers, and call summaries to help the center maintain normal operations and improve workflow. The result was greater efficiency and better patient care, with staff saving at least 30 hours per month on patient intake and coordination tasks.

Colorado Snoring and Sleep Apnea Center

Claire-Marie Bender

Colorado Snoring and Sleep Apnea Center