Case Study: Armor Electric reduces missed calls and captures more leads with Smith.ai

Armor Electric - Customer Case Study

Armor Electric, a Brea, California-based electrical services company, needed a way to handle a sudden spike in inbound calls from advertising without pulling electricians off jobs or hiring a full-time receptionist. Missed calls were costing them leads, so they turned to Smith.ai for virtual receptionist support.

Smith.ai provided 24/7 phone answering, warm transfers, voicemail to MMS, spam blocking, and instant call summaries. With Smith.ai handling the front desk, Armor Electric kept crews focused on work, captured more leads, and gained useful marketing source data to see which ad channels were driving calls and revenue.

Armor Electric

Brandon Lochridge

Armor Electric