Smile.io
36 Case Studies
A Smile.io Case Study
Sloane Tea, a premium specialty tea brand, wanted to build a core growth channel through customer loyalty. They partnered with the vendor Smile.io to implement and manage the Sloane Rewards loyalty program on their Shopify store.
Using Smile.io's platform, Sloane Tea created a program featuring points, referrals, and scheduled bonus point campaigns. They embedded loyalty elements like a dedicated landing page and checkout redemption. This strategy led to extraordinary results, including a 370% increase in daily revenue from a single campaign and a 124% increase in loyalty-generated sales over two years. Smile.io also helped achieve a 47% higher redemption rate year-over-year.