Case Study: Mpix drives higher loyalty and repeat purchases with Smile.io

Mpix boosts loyalty member spending by 55% with Smile.io

Mpix, a photo printing merchant, needed a loyalty program to increase customer retention and engagement beyond one-time purchases. They sought a scalable platform from Smile.io that could integrate naturally with their brand to celebrate life's special moments.

Using the Smile.io platform, Mpix implemented a comprehensive rewards program featuring points, VIP tiers, and referrals. This solution led to a 55% higher average order value from loyalty members, a 26% increase in redemption rates, and a 70% growth in their Instagram following, significantly boosting brand awareness and customer engagement.

Mpix