Case Study: Bridgecard reduces card issuing downtime and expands across Africa with Smile ID

Switching to Smile ID allowed Bridgecard to reduce card creation downtime by 41%

Bridgecard, a fintech company providing card-issuing services, faced significant challenges in expanding across Africa due to industry-wide fraud and the difficulty of finding a KYC solution that could perform verifications throughout the continent. To reliably verify user identities and facilitate their growth, they partnered with Smile ID and implemented its document verification service.

Smile ID's solution enabled Bridgecard to verify users in countries with inadequate ID databases, allowing them to onboard customers who would have otherwise failed KYC checks. This partnership allowed Bridgecard to expand into over 20 new countries in under six months, resulting in a 41% reduction in card creation downtime and a 216% increase in revenue, all without a rise in fraudulent activity.

Bridgecard

Tunde Adewole

Chief Executive Officer