Case Study: ImaliPay achieves onboarding in under 10 seconds with Smile ID

ImaliPay reduces their onboarding time to under 10 seconds using Smile ID

ImaliPay, a financial services platform operating in Nigeria, Kenya, and South Africa, was struggling with a slow and inefficient manual user onboarding process that was prone to human error and fraud. This challenge prevented them from scaling effectively and left them uncertain about the reliability of their identity checks. To automate and secure their verification, they partnered with Smile ID.

Smile ID implemented its Biometric KYC solution, which verifies users by checking government databases and matching a user's selfie to their official ID photo. This solution provided ImaliPay with a reliable and automated verification process. As a result, ImaliPay reduced its average onboarding time to under 10 seconds, digitally verified over 40,000 users, and prevented the creation of fraudulent multiple accounts.

ImaliPay

Reward Wambayi

Chief Technology Officer